新版剑桥美式商务英语:教师用书(第2版) [英]西蒙·斯威尼（SimonSweeney） 著 9787100205184 商务印书馆 下载 115盘 pdf snb 夸克云 tct kindle azw3

“新版美式商务英语”是大学出版社开发的一套美式商务英语教材，包括《新版美式商务英语：学生用书》和《新版美式商务英语：教师用书》。《教师用书》是《学生用书》的配套指导用书，其内容采用模块化设计，包括详细的解析、听力脚本和习题答案。利用此书，教师可以方便教学，并可随意挑选适合课堂教学的商务模块。

Introductioiv

Module 1 Cultural diversity

and socializing

Unit 1 Building a relationship 1

Overview 1

Cross-cultural understanding (1) 1

Weling visitors 4

Small talk: keg the conversatiogoing 6

Unit 2 Culture and entertainment 10

Overview 10

Cross-cultural understanding (2) 10

Inviting, and accepting or declining 11

Eating out 17

Module 2 Using the telephone

Unit 3 Could I leave a message? 19

Overview 19

Preparing to make a telephone call 19

Receiving calls 20

Taking and leaving messages 21

Asking for and giving repetitio24

The secretarial barrier 25

Unit 4 Good to hear from you again! 28

Overview 28

Cross-cultural municatioothe

telephone (1) 28

Setting up appointments 29

Changing appointments 32

Ending a call 33

Unit 5 Unfortunately there’s a problem … 37

Overview 37

Cross-cultural municatioothe

telephone (2) 37

Problem solving othe telephone 37

Complaints 39

Module 3 Presentations

Unit 6 Planning and getting started 44

Overview 44

Presentatiotechnique and preparatio44

The audience 46

Structure (1) The introductio47

Unit 7 Image, impact and making an

impressio51

Overview 51

Using visual aids: general principles 51

Talking about the content of visual aids 52

Describing change 56

Unit 8 The middle of the presentatio59

Overview 59

Holding the audience’s attentio59

Structure (2) The maibody 60

Listing informatio60

Linking ideas 62

Sequencing 63

Unit 9 The end is near … this is the end 66

Overview 66

Structure (3) The end 66

Summarizing and concluding 67

Questions and discussio68

Module 4 Meetings

Unit 10 Making meetings effective 75

Overview 75

What makes a good meeting? 75

Chairing a meeting 77

Establishing the purpose of a meeting 79

Unit 11 Sorry to interrupt, but … 84

Overview 84

The structure of decisiomaking 84

Stating and asking for opinio85

Interrupting and handling interruptions 86

Unit 12 What do you meaby … ? 92

Overview 92

Asking for and giving clarificatio92

Delaying decisions 94

Ending the meeting 95

Module 5 Negotiations

Unit 13 Know what you want 99

Overview 99

Types of negotiatio100

Preparatiofor a negotiatio101

Making aopening statement 103

Unit 14 Getting what you ca106

Overview 106

Bargaining and making concessions 106

Accepting and confirming 108

Summarizing and looking ahead 110

Unit 15 Not getting what you don’t want 113

Overview 113

Types of negotiator 113

Dealing with conflict 113

Rejecting 116

Ending the negotiatio118

Optional case studies 120

西蒙?斯威尼是英国商务英语教学专家，具有多年的教学和写作经验。其编写的商务英语教材理论联系实际，实践性极强，深受广大师生和商务英语读者的好评。

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《新版美式商务英语：学生用书》和《新版美式商务英语：教师用书》是大学出版社开发的一套美式商务英语教材，以口语和听力为主要特色，注重语言和沟通技能。教材采用模块化设计，并配有丰富的听力、讨论和实践材料，让学习者可以迅速提高商务环境下的口语和听力。